Service Coordinator- Female

0 - 2 Years

Job Description

* Coordinating with the team leads for customer service.
* Responsible for interaction with customers for various service levels
* Recognize the failure of the systems and doing immediate solutions.
* Carry out troubleshooting, repairs and services of the technical equipments.
* Conduct technical training to team members.
* Resolves customers software and hardware related problems.
* Follow ups the customer for confirmation of solving their problems.
* Coordinating with other team members.
* Maintaining daily reports of the service.
* Keeping note of all day to day activities
* Maintain, analyze and update database regularly.
* Setup and operate machine tools.
* Understanding and coordination with customers.
* Making sure that all necessary spare items are available.

Salary: INR 1,25,000 - 2,50,000 P.A.

Industry:IT-Hardware & Networking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:IT Hardware

Role:Hardware Installation Technician

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

* Knowledge in Hardware
* Proficiency in MS Office
* Good communication skills
* Experience in handling the team
* Stress handling
* Maintaining records
* Problem solving & decision making ability
* Coordinating with team members & customers

Company Profile

SS Information Systems Private Limited

Sales & Service- IT Hardware & Networking
View Contact Details+

Recruiter Name:Tamilachi

Contact Company:SS Information Systems Private Limited


Reference Id:service coordinator 021118


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